HughesNet

CategoriesComputers & TechnologyInternet & Mobile ProvidersHughesNet

HughesNet

Discover why HughesNet is America's #1 choice for satellite Internet. With fast speeds, more data, and built-in Wi-Fi, you can love where you live and stay connected!

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HughesNet Internet & Mobile Providers

Wonderful assistance

I was trying to pay my bill through automated system with no success and customer service representative was helpful and had my problem resolved within a matter of minutes.

Peter
29 Dec 2021

HughesNet Internet & Mobile Providers

Great service

Great service. Agent was very friendly, helpful and professional.

Gregory
26 Dec 2021

HughesNet Internet & Mobile Providers

Great service

The installer was very efficient and helpful. The system is working well and I am satisfied.

Diego
26 Dec 2021

HughesNet Internet & Mobile Providers

Hi very pleased with service.no issues…

Hi very pleased with service.no issues thank you.

Patricia Moore
21 Dec 2021

HughesNet Internet & Mobile Providers

Slow internet service

Slow! Constant buffering. Very disappointed in the service.

Brad
09 Nov 2021

HughesNet Internet & Mobile Providers

I was having issues with reception to…

I was having issues with reception to devices on the lower floor of my home. Hughes suggested a second Wi-Fi booster. It arrived promptly in 3 days and instructions included were simple. Installed in minutes. Much improved performance downstairs. Now able to watch videos on all devices. Thank you for the help.

Marie Williams
02 Nov 2021

HughesNet Internet & Mobile Providers

So far the customer service has been…

So far the customer service has been great. Every person I have spoken to has been wonderful. However, the service is horrible and costly. If you have a home security system, children who homeschool or just use it and work from home, this is definitely not going to last even after purchasing the largest packet. It’s used within 7 days and there after runs EXTREMELY slow or not at all. They’ll sell you on the largest packet, you’ll make modifications to what devices are being used and also make sure your in standard setting to minimize over use and still run out and then they’ll suggest to buy a token. It’s ridiculous. Also not to mention they give you a rate and hide that it’s a “promotion” and expires and you’re suddenly surprised with a new high amount on your bill. This has been he worst internet provider and unfortunately My family and I are limited to other services because of our location. Oddly enough my kids will be up in the middle of the night 2am or up at 4am to try to complete any assignments online because that’s the “free zone” but that runs out as well.

Eppie
26 Oct 2021

HughesNet Internet & Mobile Providers

Very slow

Download is very slow. We cannot stream anything without buffering.
The monthly allowed use is very low, we do not have to use much to exceed. Granted we can continue use at a slower speed but cannot tell the difference .

Ann
22 Oct 2021

HughesNet Internet & Mobile Providers

I had a problem with the internet….

I had a problem with the internet and I called support. There they told me on the phone that it was something with my computer. The next day, I called tech support again because the problem persisted and after a long conversation and some reboots, the problem was resolved.

Brian76
19 Oct 2021

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