MidwayUSA

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MidwayUSA

MidwayUSA.com sells Just About Everything® for Shooting, Hunting and the Outdoors; our Nitro Express™ provides Super-Fast, Low-Cost Shipping.

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MidwayUSA Hunting & Outdoor Gear

Terrible services!

Midway offers free shipping on orders $50 and up. I purchased $60 worth of merchandise that was on sale, and Midway sent two-thirds of my order in separate shipments. The first shipment cost $12.95 for standard shipping, and the second shipment cost $19.95 for expedited shipping. I was charged a total of $32 in shipping charges for an order that totaled only $60. When I complained to customer service about this practice, they said this was their policy and would do nothing to rectify the situation. I asked to speak with a supervisor, but he hung up on me! Terrible shipping policies; I won't shop at Midway again.

Frank D.
12 Aug 2022

MidwayUSA Hunting & Outdoor Gear

Don’t waste your time

Terrible customer service. Shop local when possible or just go somewhere else.

Tomas
11 Oct 2021

MidwayUSA Hunting & Outdoor Gear

Customer service is terrible

Disappointed with the service and the way I was treated. We had a misunderstanding about the order. Without discussion, without compromise, I cannot return an order

Martin
05 Oct 2021

MidwayUSA Hunting & Outdoor Gear

Horrible shipping options

Absolutely horrible shipping options. Who the heck uses ups to ship to USPS? It literally took over a week for shipping on a package that should have taken 3 days at most. Contacted CS after the USPS claimed that I had "picked up" my package at the post office. I had not. They then claimed someone must have stolen my "peach slip." It was the first delivery attempt on a LOCKED MAILBOX! CS had no problem replacing my order but refused to change the shipping option AND SENT IT THE EXACT SAME METHOD AS BEFORE!!!!! So now I get to wait another two weeks and hope that my order shows up again.

Brad Clifton
01 Oct 2021