TheRealReal

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TheRealReal

therealreal.com

Authenticated Luxury Consignment

TheRealReal on ReadSomeReviews

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TheRealReal Clothing & Accessories

Horrible

Horrible. I neve purchased te Prada Bag because I didn't trust them to actually refund the 20% for code REAL not working and code $25 not working. I really wanted the bag.

lemonslemons
29 Dec 2021

TheRealReal Clothing & Accessories

Disappointed Shopper (Gucci Beanie)

I was VERY disappointed with the condition of my most recent purchase from TRR. Immediately upon receiving my new cashmere Gucci beanie I noticed there were several small holes in various locations throughout the cap. Upon further inspection, there was also noticeable signs of fraying and holes along the edge of the cap. Unfortunately, the “actual” condition of the merchandise I’d received was not fully described in TRR’s listing. Currently seeking a fully refund for this item.

Customer
27 Dec 2021

TheRealReal Clothing & Accessories

DO NOT ORDER FROM THIS COMPANY: UK!

I’ve had the worst online experience. I ordered my item on the 29/01/2021 and did not receive any notification from TRR about my tracking detail from UPS. It wasn’t until I had contacted them for updates on the 12/02/21, that a) I received my tracking number and b) was alarmed when they informed me that my package had arrived in the UK and there had been failed delivery attempts! I want this resolved ASAP!

TO
13 Feb 2021