Frequently Asked Questions

Help Center
1. Can any business pay to remove bad reviews?

No. Never :) Any business has the right to dispute the reviews: the investigation will be started and both sides will be asked to provide argumentations, so it could help our team to decide whether the review to delete or not.

2. Can I ask a reviewer to remove their review?

Yes, it will be awesome if you resolve the problem privately and manage to smooth out the conflict with the customer.

3. Can I claim publicly that a review is false or unjust?

Sure, but you should be polite and respect your audience. ReadSomeReviews team will investigate the case and a careful decision will be made.

4. Does ReadSomeReviews define and prevent fake reviews?

Yes, each review is deeply analyzed by our team before publication.

Still, if you feel that something is wrong with any review, you may always let us know about it and we will investigate it additionally. We also intend to improve the system to define potentially fake reviews, conduct linguistic analysis, and help a human being to care about the information faster.

5. Does ReadSomeReviews ever remove reviews?

Yes, if reviews' content conflicts with our service's Terms and Conditions, contains cruel, untruthful, violent, shocking, or any other prohibited information, which may harm other people's feelings, believes, origin, religion, or other spiritual values. If a review is removed, a reviewer gets a notification with reasons.

ReadSomeReviews also gives an opportunity for companies to initiate an investigation - if a reviewer appears to be fake, his review may be removed from the platform.

6. How does ReadSomeReviews earn coins?

ReadSomeReviews does not earn anything yet but we are going to provide the paid premium features for business and engage advertisers in the nearest future. All the services are free at the moment. The platform is and will always be free for the consumers!

7. How is the reviewer's level calculated?

The reviewer's level is formed according to the balance of the number of reviews, comments, their value and overall reviews' views. So the reviewer should leave useful and open reviews, reflecting the level and quality of business services.

8. How should I respond to reviews?

The main thing you should show, that you respect your customers, forcing to deliver them great services every day; that you are grateful for their loyalty and ready to resolve any issue if something goes wrong. Nothing is perfect, but still, there is always a way to nigh the perfectness!

9. Is it possible to delete business page from ReadSomeReviews?

Nope, it is not possible. If there is at least one review about your business: positive or negative, the business profile will be created and will remain in our database.

We recommend following up the page – it is fun to hear from customers, and show the world who rocks!

10. Should I give public responses to reviews?

Nay, you must do that! You should show your potential customers that you care about each and every feedback and client you get; your answers will help people to learn more about the business and its code, how you treat your customers, how you resolve problems. This is the best advertising for those, who even never heard about your company!

11. What activity should business have to appear on ReadSomeReviews?

Any activity: providing online and offline services or selling physical or intangible goods. It may be the legal and law firm, beauty, health or psychotherapy consulting, software development, marketing agencies, entertainment planners, bakery, smithy, local dentist, etc.

Still, we will sort activity carefully, though you won't find here any profiles of business which is harmful or illegal.

12. What is ReadSomeReviews and how is it useful for me?

This is a place, where people can find and leave their reviews about the experience they faced while making deals with businesses or individuals, who provide services or sell tangible or intangible goods online.

One day we came to a solid conclusion, that something should be done with those, who usually do not care about the quality of the services they provide, especially online: make them public, point their flaws, and ginger them up to improve their business activity. Thus, we would love to help regular customers express their feelings, find the right choice for their needs, and help to spend less time searching. We would love to show the world that biz, which cares about its reputation and does that well. Long story short: ReadSomeReviews is created to help to make the interaction between the customer and the business qualitative, smooth and honest as much as possible.

13. What is the Customers' choice?

This is a page with the prime business of each category, which earned the trust and all praise from the reviewers. It means, that if you find a company here, you should be sure about their legit and trusted activity. Businesses can’t pay for this position and the best one will be defined only after a substantial quantity of positive reviews is gathered.

14. What kind of reviews should I write?

The reviews should not be mostly about the product itself but the quality of the company's services and reflect the level of satisfaction, express the emotions you received while having a deal: how well you were treated, what was the level of attention and support, what recommendations or wishes would you give to the business or ReadSomeReviews visitors.

15. What should I do if a review is written by a competitor or a fake customer?

If competitors do things like that with you, it means you are successful :) Do not panic, ask for legit information from the reviewer, make sure about your assumptions and let us know about the case.

16. What should I do if someone writes a negative review about my business?

You should find out, whether the reviewer is your real customer and resolve the problem privately or publicly. If you can't do that yourself – we are here to assist!