SSENSE is a Montreal-based fashion platform with global reach. Founded in 2003, SSENSE is pacing the vanguard of directional retail with its mix of over 500 luxury, streetwear, and avant-garde labels for men and women.
I paid extra for express shipping, but my order arrived late. The tracking number I was given by FedEx showed me that the package was "delivered" and signed for by someone I didn't recognize, who could've been a thief or a courier. Is this acceptable? I want a full refund.