Ruth M left review about AT&T

White collar robbery!

The review is accurate. I have had a bad experience with AT&T. It is one of the worst companies to have a contract with. It is also not worth it to listen to the representatives at Sam's Club who try to persuade you into signing up for a good phone plan. These people are wolves in sheep's clothing, as they will rip you off and make you pay a lot more than you originally intended. They make you think that they are helping you out when they do not care about anything but getting your money. Also, be careful because they might tell you that your account is free and that there aren't any monthly fees when there actually are fees attached to your plan. It took me over a month to receive my promised refund that never came through, so I had to contact my bank’s dispute department because this was white collar robbery and a big business trying to get richer without caring about their customers' well-being at all. What a shame!