Bryan left review about Romwe
ROMWE has been a global online stop for fast fashion since 2010. Our aim is to always provide high value trendy pieces at incredible prices while ensuring high quality service to our customers. We design, source, market and sell clothing, accessories and home & living products. We target our items to young fashionable consumers through localized mobile and web platforms. We deliver from our warehouses in the US, Europe and China to nearly every country in the world.
HORRIBLE CUSTOMER SERVICE
I purchased a product in the beginning of December and it was supposed to come today but it got lost because they couldn't find my address. I contacted customer service but they didn't tell me anything and they haven't responded to my problem. I wanted a refund but I can't contact them at all. Very disappointed in shopping at ROMWE. Did not receive what I bought and I haven't gotten a confirmation on a refund.
Edit: I eventually got my refund after awhile of customer service but they were able to successfully cooperate with me and provide my money back so I continue in life without stress. Thanks!