Jorge Stewart left review about KBB
Since 1926, Kelley Blue Book has been one of the best-known names in the auto industry. Today, KBB.com extends the tradition, with trusted values and a reputation for innovation, including resources to help you research, price and shop for the car you've been looking for.
Zero!
Unfortunately I could'nt give zero stars. Total BS offer for my vehicle. KBB made an "instant Cash Offer" of almost $9500.00. I contacted their recommended dealership and spoke to their representative who was provided ALL information on the car that I intended to sell. After driving and hour and $20.00 in gas, I met with their representative, who, after having told me what great condition and low mileage the car displayed, offered me appx. 1/3 of what the KBB Instant Cash Offer was. The representative said they couldn't offer any more since it was a 21 year old vehicle that they would have to wholesale. Well, TIME OUT ! They knew beforehand exactly what the vehicle was all about. They had the full VIN and I discussed in detail the vehicle information with their representative. So I'll let you readers decide. Is this a total scam between KBB and its chosen dealers? Is it designed to get a person in the doors to sell them a new car rather than purchase their existing vehicle? Otherwise why not just tell me the facts BEFORE I get there and save the aggravation? So, should the BBB and perhaps Attorney General's office open an investigation. I even called KBB and was told the dealer ship made the offer and their Instant Cash Offer was only an estimate. Well golly gee wiz I might have fallen off the turnip truck but it wasn't last night! So now between my family, neighbors and associates, that dealership has lost multiple potential future clients because of these shenanigans.