Michael Nguyen left review about HumbleFax

Reviews 6
Positive reviews 83%
Average rating

HumbleFax is an unlimited online faxing service that makes your fax machine obsolete. You can use a real dedicated phone number to receive faxes into your email inbox and send faxes by attaching your documents (such as PDF or .DOC) to an email. HumbleFax was designed from the ground up for simplicity and ease of use.

Michael Nguyen on ReadSomeReviews
Michael Nguyen
27 Mar 2024
Karma: 41
Reviews left: 1

FALSE ADV - NOT UNLIMITED FAXING

I signed up because the price was good and I saw an add that said this: "Unlimited Online Faxing $10/mo
No Monthly Page Limits — HumbleFax is an unlimited online faxing service that makes your fax machine obsolete". As I need to send out about 350 faxes a month (12/day avg), this was perfect. After sending out 309 faxes all up front to my clients, my account was suspended. Customer service said I am marketing, which is not the case. Then they tried to upsell to a different level of payment...somehow the marketing accusation was forgotten. As much as I enjoyed using their service for a day, I cannot trust them. I asked them why they suspended my account right away and asked for a different package instead of contacting me first, they had no reply. And their customer service is absolute rude: I read that on a review here before I signed up and thought it was a one-off. No, it happened to me as well.


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