Richard left review about Mylife

Fraud

I recently went to obtain a report on my daughter who recently passed away and was looking for any information that might disturb an already grieving father. I was told there would be a single fee for the report, but then I was charged an additional premium charge that I did not authorize. When I called customer service about this issue, the agent became argumentative and refused to grant my request to remove the unauthorized premium charge from my bill.