I placed a really big order (over $200). I paid through PayPal. They sent me emails asking for photos of my water or power bill to verify my address for shipment! I paid through PayPal! They had my address! I never received the merchandise. I put in a ticket and they said they were not "entitled" to process my refund. So then I go to PayPal and disputed the charge. Paying through PayPal is the only thing that saved my money. Please don't order from them!