Harris left review about Asos
We believe in a world where you have total freedom to be you, without judgement. To experiment. To express yourself. To be brave and grab life as the extraordinary adventure it is. So we make sure everyone has an equal chance to discover all the amazing things they’re capable of – no matter who they are, where they’re from or what looks they like to boss. We exist to give you the confidence to be whoever you want to be.
Disappointing!
Item was faulty within 4 months of purchase and I was told to return for refund. Return was then rejected as item was worn. Consumer law states the retailer must provide evidence the item was not faulty at point of sale within first 6 months, haven't received any evidence of this. Fault has been completely ignored and not acknowledged at any point. Adviser on chat then claimed there was no complaints dept and the only way to escalate was via the review websites. Didn't realise ASOS were this awful. I never had any issues previously.