Gavin D. left review about Neal's Yard Remedies

Terrible Service!

In the past, I have ordered Neal's Yard Remedies products from high street outlets but decided to order directly this time. I was disappointed to discover that my delivery arrived a week and a half later and missing some items. After speaking with customer service four times, they told me they were "investigating" why my order was incomplete. They assured me that overnight delivery would be provided and that my order would arrive the next day. They broke their promise once again, so I will no longer be shopping with Neal's Yard Remedies online or in-store.