The process of uploading images to this site can be tedious, due to the fact that it will not let you crop your image to the desired size. If you make the picture smaller, then it makes the area in which to crop smaller as well. It doesn't help at all when it comes to correcting this problem. Customer service is lacking completely since there is no phone number and you must rely on email communication. To get any type of help will take days, if ever.