Don left review about Mercari
Mercari is the selling app. We make it super easy to sell (or buy) almost anything. We all have things we don’t use, never used or simply outgrew. But that stuff still has value. Mercari gives you the power to simply sell it, ship it, and earn some cash for it. Fashion to toys. Sporting goods to electronics. All the brands you know and love. Our mission is simple: to make selling easier than buying. And with 50M+ downloads in the U.S. and 350k new listings every day, we're just getting started.
Unscrupulous Customer Service
I purchased a garage door light that arrived defective. I immediately notified Mercari for an exchange. The only method of communication is through their portal which would not accept my e-mail address. Subsequently, my request was refused. It wasn't until I disputed the matter with Paypal that they began to listen. However, they refused to replace the defective light and wanted to give me their store credit. Having given my a hard time throughout this return process I refused. This would never happen with Amazon.