Zahra left review about PatPat
PatPat was founded in 2014 by close friends Albert Wang (CEO) and Ken Gao (COO) in Mountain View, CA. Albert & Ken both earned their Master’s degrees at Carnegie Mellon University, in Pittsburgh, PA. They also worked together as Principal Engineers at Oracle shortly thereafter. When Ken was expecting his first child, he discovered the children's clothing industry was severely lacking in fashionable, functionable options. Together with his friend, they created a shopping platform for moms to find great deals for themselves and their families, without spending a lot of time and money.
PatPat is a reliable and helpful company
PatPat is a reliable and helpful company when it comes to customer service. Yesterday, I placed an order for two items and then noticed that I had added an extra item. I contacted customer service through the website and was helped by April Rose. April suggested a few options for resolving this issue, including canceling the duplicate item and refunding my payment. PatPat responded quickly to my problem and professionally handled the situation. This is not the first time that PatPat's customer service has been helpful during interactions with them; in fact, it has been consistently reliable since I began shopping there.