PatPat was founded in 2014 by close friends Albert Wang (CEO) and Ken Gao (COO) in Mountain View, CA. Albert & Ken both earned their Master’s degrees at Carnegie Mellon University, in Pittsburgh, PA. They also worked together as Principal Engineers at Oracle shortly thereafter. When Ken was expecting his first child, he discovered the children's clothing industry was severely lacking in fashionable, functionable options. Together with his friend, they created a shopping platform for moms to find great deals for themselves and their families, without spending a lot of time and money.
I placed an order ( my 8 months old baby’s clothes) in February which I haven’t received yet, so I called the customer service of patpat and It won’t be wrong if I say that they have the best customer service I’ve ever experienced. The girl who I talked to ( don’t remember her name) was sooo polite and helpful. Honestly, when I called them I was in a harsh tone and she made be smile at the end of the call. Not everyone has this skill. Not only she offered me refund but also told me that i will still be receiving my items even after refunding money. Let me add here that it’s not about getting money back but about their dealing with their customers. That’s why will highly recommend to buy from patpat