Ray left review about RockAutoParts
RockAuto is an online, family business founded in 1999 by automotive engineers with two goals: Liberate information hidden behind the auto parts store counter (by listing all available items and product specifications on RockAuto.com, not just what one store stocks or one counter-person knows) Make auto parts affordable (by remaining a strictly online company, we have no store locations, no counter-people and don't have a lot of money tied up in slow-moving inventory. We pass on those savings with lower prices so cars of all ages can be reliable and fun to drive.) Today, we ship thousands of parts, from hundreds of manufacturers, to millions of customers all over the world. And the RockAuto catalog keeps expanding. Someday, it may be possible to build an entire car using parts from RockAuto!
I am frustrated!
Well, I bought 2 DURAGO BR700948 front rotors for my 2010 Equinox in July. finally put them on along with new pads in September. almost from day 1 the brakes would chatter and shake the steering wheel. brought the car to my regular mechanic and he told me that they were warped and out of round. Trying to get a return from these people is like trying to enter fort Knox washout permission....impossible!!!!! unless someone reads this and try's to make me happy I will never have anything good to say bout this company. I have the slips and when I tried to enter the order number it said it could not be found. There is no substitute for talking with a real person. I will post the feedback wherever I can! I have lost so much time!