Ljiljana left review about eBags
ebags.com was founded in 1998 for one simple reason: to create better travel experiences, no matter the journey. We strive to improve the lives of those on-the-go by creating durable, functional and adaptable products at a great value; and we do this by co-creating products with you. We’ve been listening to our customers for over 20 years—and their feedback has been built into every bag. From product reviews to surveys and conversations with travelers on planes, it’s this feedback that enables us to continue delivering on our brand promise to build products that enhance our customers travel experiences. So, leave us a review, write us an email or shoot us a message on social and help us create our next great bag.
No more bags from ebags.com
1 star for service/ordering. I ordered a bag 8 days ago and saw the transaction going through on my credit card. I just now got a notification that my entire order is cancelled. They say the bag I ordered is out of stock, yet it's still being advertised on their site. Customer Service told me I can reorder it when it's back in stock, but they're not updating their site. So how are any of us supposed to know what is in stock and what isn't and what's back in stock after not being in stock??? I have a trip coming up that I needed the bag for, but now I have to figure something else out in a short amount of time. Thanks for putting me in this situation and not fixing it, eBags. I don't appreciate it or you very much. Please have more consideration for your customers. Maybe call customers and give them options before cancelling them by email last minute. No more eBags for me.