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Lauren's reviews
Lauren
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36
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1
Karma
36
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Reviewer since
27 Jun 2022
Hopper
Booking
It took Hopper over 48 hours to respond
I made a booking by mistake. I thought it would lead me to a "summary" page where I could have time to think about it, but instead it went straight to payment. I immediately requested cancellation and sent an e-mail informing that I had requested cancellation and asking how to proceed. It took Hopper over 48 hours to respond, telling me they did not register the cancellation and that they were no longer responsible for the booking.
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Lauren
27 Jun 2022
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