Richard's reviews

Richard

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25 May 2022

Blinds Interior & Decoration

The blinds were not made to the correct measurements

Unfortunately, the blinds were not made to the correct measurements. I called to inform them of this and they agreed that they would reorder the vanes in the correct size. Unfortunately, they were unable to do so and I was told that I should not have cut them because they would have reordered the vanes for me in the correct size. I proceeded to tell them that I simply wanted them to know so that they could make sure this didn't happen again in case they had made a mistake when ordering them initially. The representative proceeded to tell me that they had sent the correct size even after I sent her some photos showing that it wasn't what had been ordered. Either way, it wasn't correct but she refused to take ownership over their mistake or even apologize for it despite acknowledging it as such beforehand.

Richard
25 May 2022