Long Kelly's reviews

Long Kelly

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15 Jul 2022

Border Embroideries Sportswear

The suit was not replaced

After I ordered a primary school leavers hoodie for my son, they delivered an adult size as did several of his classmates. I contacted them and was assured replacement would be issued within 2 weeks. None arrived - I contacted them 5 days after the due date - they hadn't been printed yet. They offered delivery date after school closed for summer. We're meant to call me back and emailed instead, cancelling the order and issuing a refund. This company has appalling customer service and frankly, couldn't care that these kids didn't have their leavers hoodies for end of year events.

Long Kelly
15 Jul 2022