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Tsar

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02 Feb 2022

Med Mart Medical Equipment

Poor leads

On August 23, 2021, I ordered a lift chair from Med Mart. According to the order form, it was supposed to arrive on November 4, 2021. I called on November 8th to check on my order, and I was told that my chair was still in the making and wouldn't be there until December 10, 2021. On December 13th I called again, and I was told that they would check on the status of my order. No one ever called back. On December 27th we received an e-mail stating that our chair had shipped out and should arrive by January 3 or 4, 2022. When it arrived on December 6th, it had taken 2 months longer than promised because Med Mart wasn't able to keep its promise of getting me a new lift chair.

Tsar
02 Feb 2022