E S's reviews

E S

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18 Jul 2022

Fanatics Sportswear

There was no package

I ordered a t-shirt and hat. I received an email a few days later that they were delivered by Lasership, a terrible delivery company, to one of the local mailboxes where my apartment complex is. There was no package. After Googling the phone number for Fanatics, I discovered it isn't posted anywhere on the Fanatics website, and the bot is useless. I called the number and spoke with a very nice lady who answered. I asked why they would use Lasership, which has terrible customer reviews on TrustPilot. She told me she was aware of their issues with Lasership and assured me they would take care of it. Then why would they risk their reputation by continuing to use them?

E S
18 Jul 2022