Bandicoot Brand's reviews

Bandicoot Brand

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16 Jun 2022

CPPdiesel Autoparts & Accessories

The part was not included

We bought an item, but the part we needed was not included. We returned the item and requested a refund to our original payment on April 3rd, which is 60 business days ago. Our return was received on April 3rd, and we have been requesting this refund ever since then. I understand that you are short-staffed and that it is taking longer than usual to process these requests; however, we were told by your representatives that it would take 5-10 business days for processing, which is well over that time frame. Please treat your customers with respect and provide them with what they are owed as quickly as possible. In addition, Cpp already keeps some of our money by charging a 20% restock fee when items are returned; please return what is ours just like we returned the product."

Bandicoot Brand
16 Jun 2022