PatPat was founded in 2014 by close friends Albert Wang (CEO) and Ken Gao (COO) in Mountain View, CA. Albert & Ken both earned their Master’s degrees at Carnegie Mellon University, in Pittsburgh, PA. They also worked together as Principal Engineers at Oracle shortly thereafter. When Ken was expecting his first child, he discovered the children's clothing industry was severely lacking in fashionable, functionable options. Together with his friend, they created a shopping platform for moms to find great deals for themselves and their families, without spending a lot of time and money.
My items arrived as described and very quickly. Two dresses were not the right size for my child so I requested a refund. My request was answered within 24hrs. After a few quick questions, my refund was processed and it appeared in my back 2 days later. The person I spoke with was really lovely and respectful and even told me to keep my items rather than burden me with posting them back. Fantastic service!