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Laurel's reviews
Laurel
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35
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1
Karma
35
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Reviewer since
13 Mar 2021
Fanatics
Sportswear
Deloria helped me out
Awful, awful awful customer service. Trying to just send a stupid NBA jersey and hat to my son at college. Due to COVID he can't leave for his birthday. Apparently the college address is blocked and no one has any clue how to fix that. You just can't ship there. Despite the fact that I ship from Amazon, USPS, FedEx, UPS ALL THE TIME. So poor child cannot get what he wants for his birthday because this ridiculous company (which apparently includes NBA Store, Lids, Fanatics - all of the places that carry what he wants) is unable to deliver a package. And not one person on the customer service line was helpful in the slightest.
EDIT: I called (for the 4th time) the Fan Support and spoke to Deloria. Finally, someone who could help. She solved the problem after everyone else refused to help. She is the best!
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Laurel
13 Mar 2021
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