Erica's reviews

Erica

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12 Jul 2022

Dhgate Marketplaces

Don't take this risk

When I ordered two orders from one seller, both shipments never arrived. The seller claimed to have delivered them, but tracking information did not support his claim. I filed a dispute with the online marketplace DHgate and asked it to withhold payment from the seller until delivery was confirmed. However, when I contacted my local post office about this issue, it confirmed that it had not received either package. After just one day passed without any response from the seller or DHgate itself, my order was released and the funds were returned to him/her. As soon as this occurred, the seller deleted their shop/account on DHgate; therefore, there is no longer any way for me to receive assistance or a refund for my lost packages.

Erica
12 Jul 2022