I had a positive experience of using rotita - good services provided, fast delivery, nice quality of the goods. Well, maybe I am lucky cause there are negative reviews, anyway I am okay with the service
So I called the carrier which it was presumably to come in and they dont have my package, they only have the label. I ordered 13 days ago and need it by the 20th mind you I ordered the 5th. This is terrible. Do not trust this service.
I placed a really big order (over $200). I paid through PayPal. They sent me emails asking for photos of my water or power bill to verify my address for shipment! I paid through PayPal! They had my address! I never received the merchandise. I put in a ticket and they said they were not "entitled" to process my refund. So then I go to PayPal and disputed the charge. Paying through PayPal is the only thing that saved my money. Please don't order from them!