Adorama

CategoriesComputers & TechnologyElectronics & AccessoriesAdorama

Adorama

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Adorama Electronics & Accessories

Avoid!

I recently sent several items to the Adorama Camera Company for evaluation as part of a used gear buy. I had tested all of my equipment before shipping it and packaged it carefully so that no damage would occur during transit. After waiting weeks for the evaluation, an employee named Jake Zakon hung up on me when I asked where the evaluation was in the process. After a few days they told me they were not interested in purchasing my items and would only offer $140 if I wanted to sell them back. When I asked for the return of my items, they returned them in damaged condition despite their claims that nothing was wrong with them before sending. In my opinion Adorama Camera Company is unprofessional and dishonest.

Arthur
27 May 2022

Adorama Electronics & Accessories

Worst customer support

Took very long to talk to customer service, and was told I could expect an email within a few days. Nothing heppened. Didn't recieve the partial refund as promised. No email at all.

Bruce
16 Jan 2022

Adorama Electronics & Accessories

Absolute worst customer service...

Absolute worst customer service. My order arrived with missing items. Instead of owning up to their mistake in forgetting the items, they are essentially blaming the carrier thinking someone tampered with the box.

Ethan
12 Jan 2022